CGV / CGU

TERMS & CONDITIONS OF SALE & USE



OVERVIEW


This website is operated by URBAN ICE™. Throughout the site, the terms “we,” “our,” and “us” refer to URBAN ICE™. This website, including all information, tools, and services available, is offered to you, the user, conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.


By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions” or “Terms of Use”), including any additional terms and conditions referenced herein or hyperlinked. These Terms of Use apply to all users of the site, including, without limitation, visitors, vendors, customers, merchants, and content providers.


Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not be able to access the site or use its services. Acceptance of these Terms is expressly limited to these Terms.


Any new tools or features added to the Shop are also subject to these Terms. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued access or use of the site after changes are posted constitutes acceptance of those changes.


Our shop is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.



SECTION 1 – ONLINE STORE TERMS


By agreeing to these Terms of Use, you confirm you are at least the age of majority in your jurisdiction, and that you have allowed any minors under your supervision to use this site.


You may not use our products for any illegal or unauthorized purpose, or in violation of any laws in your jurisdiction (including copyright laws).


You must not transmit any worms, viruses, or destructive code.


Violations of any of the Terms will result in immediate termination of your access to the Service.



SECTION 2 – GENERAL CONDITIONS


We reserve the right to refuse service to anyone, for any reason, at any time.


You understand that your content (excluding credit card information) may be transferred unencrypted and may include (a) transmissions over various networks, and (b) changes made to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.


You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, any use of the Service, or access to the Service, or contact on the website without our express written permission.


Headings in this agreement are for convenience only and do not limit the scope of the Terms.



SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS


We are not responsible if information on the site is inaccurate, incomplete, or outdated. The content is for general informational purposes only and should not be the sole basis for decision-making without consulting more diverse sources. Reliance on the site is at your own risk.


The site may contain historical data that is by definition not current and intended for reference purposes only. We reserve the right to modify content at any time but are under no obligation to update information.



SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES


Prices for our products are subject to change without notice.


We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.


We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.



SECTION 5 – PRODUCTS OR SERVICES


Certain products or services may only be available online. Quantities may be limited, and return/exchange policies apply.


We have made efforts to display as accurately as possible the colors and images of our products; however, we cannot guarantee that your computer monitor will accurately reflect the true colors.


We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction. We may limit quantities of any products or services offered. All descriptions, prices, and availability of products and services are subject to change at our discretion. We reserve the right to discontinue products at any time. Any offer on this site is void where prohibited by law.


We do not guarantee that product, service, information, or other materials will meet your expectations or that errors in the service will be corrected.



SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION


We reserve the right to refuse any order at our discretion. We may limit or cancel quantities purchased per person, household, or order based on prior purchases or account history. If we modify or cancel an order, we may attempt to contact you via email or phone.


You agree to provide current, complete, and accurate purchase and account information for all orders and to promptly update your account information, including email, credit card numbers, and expiration dates, to complete transactions and contact you as needed.


For more information, see our Return Policy.



SECTION 7 – OPTIONAL TOOLS


We may provide access to third-party tools that we do not monitor or control.


You agree that we provide these tools “as is,” “as available,” and without warranties. We imply no endorsement and assume no liability for these tools. Use of any posted tools is at your own risk, and you should review the provider’s terms before use.


We may also offer new services and features (including tools and resources) in the future, which will also be subject to these Terms.



SECTION 8 – THIRD-PARTY LINKS


Certain content, products, and services available via our Service may include materials from third parties.


Links to third-party sites are not under our control, and we are not responsible for warranties or accuracy. We assume no responsibility for any damages related to transactions with third-party sites. Please review their policies before engaging in transactions.



SECTION 9 – USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS


If you submit ideas, suggestions, or other content (“Comments”), you grant us the right to use, edit, publish, distribute, and translate such feedback without compensation or obligation to maintain confidentiality or respond.


We may, at our discretion, remove content or accounts containing objectionable or infringing material.


You represent that your comments will not infringe on third-party rights or contain illegal, abusive, or harmful content. You are responsible for your comments and agree you won’t use false email addresses or misrepresent identity. We disclaim any liability for user-posted content.



ARTICLE 10 – PERSONAL INFORMATION


Your submission of personal data is governed by our Privacy Policy. Please review it for details.



ARTICLE 11 – ERRORS, INACCURACIES & OMISSIONS


Occasionally, information may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping fees, transit times, and availability. We reserve the right to correct errors, update information, or cancel orders where information is inaccurate, even after order confirmation.


There is no obligation to update service information unless required by law.



ARTICLE 12 – PROHIBITED USES


In addition to other prohibitions, you agree not to use the site or content for:


(a) illegal purposes;

(b) encouraging others to engage in illegal acts;

(c) violation of local, national, or international regulations;

(d) infringing our or third-party IP rights;

(e) harassment or discrimination;

(f) submitting false information;

(g) uploading malicious code;

(h) collecting personal data;

(i) spamming, phishing, domain spoofing, data mining;

(j) immoral or obscene purposes;

(k) interfering with security measures.


We reserve the right to terminate your use for violation of prohibited uses.



ARTICLE 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY


We do not guarantee uninterrupted, secure, timely, or error-free operation of the Service.


We do not guarantee results obtained from using the Service are accurate or reliable.


Service may be temporarily suspended, discontinued, or removed without notice.


Your use of the Service is at your sole risk and is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.


URBAN ICE™, its directors, officers, employees, affiliates, agents, contractors, and licensors will not be liable for any damages arising from your use of the Service or products, including but not limited to lost profits, data loss, or other damages, even if advised of the possibility.


Some jurisdictions do not allow exclusion of certain warranties or damages, so these limitations may not apply in such jurisdictions.



ARTICLE 14 – INDEMNIFICATION


You agree to indemnify URBAN ICE™ and its affiliates from any claims, including reasonable attorney fees, arising from your violation of these Terms or applicable law.



ARTICLE 15 – SEVERABILITY


If any provision of these Terms is deemed invalid or unenforceable, that provision will remain enforceable to the fullest extent permitted, and the remainder will continue in full force.



ARTICLE 16 – TERMINATION


Obligations incurred prior to termination remain in effect.


These Terms remain in effect until terminated by you or us. You may terminate by ceasing use or notifying us. We may terminate at our discretion if you breach any term.



ARTICLE 17 – ENTIRE AGREEMENT


Our failure to enforce any provision does not constitute a waiver of that provision.


These Terms, and any policies posted, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements.


Ambiguities will not be construed against the drafter.



ARTICLE 18 – GOVERNING LAW


These Terms and any separate agreements are governed by the laws of France, based in Neuilly‑sur‑Seine, Île‑de‑France, 92200, France.



ARTICLE 19 – CHANGES TO TERMS OF USE


You can view the latest Terms at any time on this page.


We may update these Terms at our discretion by posting changes. You are responsible for checking for updates. Continued use after changes are posted constitutes acceptance.



ARTICLE 20 – CONTACT INFORMATION


Questions about these Terms should be sent to: contact@urban-ice.fr


Company Name: URBAN ICE™ (YOKE ECOM FRANCE SAS)

SIREN: 981 570 427

VAT Number: FR37981570427

Address: 30 Rue Montrosier, Neuilly‑sur‑Seine, Île‑de‑France, 92200, France

Phone: +33 7 80 95 99 16

SECURE PAYMENT

We use the most advanced technology in the industry.

FREE SHIPPING

Your order will be delivered within 48 hours.

FREE RETURN

We offer a money-back guarantee on all our products.

RESPONSIVE SERVICE

We offer professional after-sales service from Monday to Friday, 8:00 am to 6:00 pm.